How To Fix FEB_BSPROC310 - An unexpected error occurred when posting the document

SAP Error Message - Details

• Message type: E = Error

• Message class: FEB_BSPROC - Bank Statement Postprocessing

• Message number: 310

• Message text: An unexpected error occurred when posting the document

What causes this issue?

An error has occurred that indicates a program error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the system administrator to eliminate the problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FEB_BSPROC310 - An unexpected error occurred when posting the document ?

  The SAP error message FEB_BSPROC310 indicates that an unexpected error occurred during the posting of a document, typically in the context of financial transactions or document processing. This error can arise from various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being posted, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary authorizations to post the document.
  Configuration Errors: There could be issues with the configuration settings in the Financial Accounting (FI) module or related areas.
  System Bugs: There may be bugs or issues in the SAP system that are causing the error.
  Locking Issues: The document might be locked by another user or process, preventing it from being posted.
  Custom Code: If there are custom enhancements or user exits, they might be causing the error during the posting process.
  
  Solutions:
  
  Check Data: Review the data being posted for completeness and correctness. Ensure all mandatory fields are filled and that the data types are correct.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the posting. This can be checked in transaction SU53 or by consulting with your security team.
  Analyze Configuration: Check the configuration settings in the FI module to ensure they are set up correctly. This may involve reviewing account determination, document types, and posting keys.
  Check for Locks: Use transaction SM12 to check if the document is locked by another user or process. If it is, you may need to wait for the lock to be released.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require assistance from a developer.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB01 (Post Document), FB50 (G/L Account Document), and others that may be involved in the posting process.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By systematically addressing these areas, you should be able to identify the root cause of the FEB_BSPROC310 error and implement an appropriate solution.