How To Fix FDT_WD_SERVICE030 - Long text cannot be displayed; error during call or HELP_MESSAGE_GET

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_WD_SERVICE - FDT_WD: Message class for messages in SFDT_WD_SERVICE

• Message number: 030

• Message text: Long text cannot be displayed; error during call or HELP_MESSAGE_GET

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_WD_SERVICE030 - Long text cannot be displayed; error during call or HELP_MESSAGE_GET ?

  The SAP error message FDT_WD_SERVICE030 typically indicates that there is an issue with displaying the long text for a specific message or help text in the SAP system. This error can occur in various contexts, often related to the use of the Fiori or Web Dynpro applications.
  Cause:
  
  Missing Long Text: The long text that the system is trying to retrieve may not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the long text.
  System Configuration: There may be a configuration issue in the system that prevents the retrieval of the long text.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solution:
  
  
  Check Long Text Existence:
  
  Verify if the long text exists in the relevant SAP table (e.g., T002 for text elements).
  Use transaction codes like SE11 or SE78 to check if the long text is defined.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the long text. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the application or module where the error occurs. Ensure that all necessary settings are correctly configured.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the application to see where the error occurs and gather more information about the issue.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE78 (SAP ArchiveLink), SU53 (Authorization Check), ST22 (Dump Analysis).
  SAP Notes: Regularly check for updates or notes related to the specific version of SAP you are using, as issues may be version-specific.
  Documentation: Review the official SAP documentation for the specific module or application where the error occurs for any known issues or troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.