How To Fix FDT_CHANGE_INFO438 - Recipients of the email were changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_CHANGE_INFO - FDT: Changes info in object for different versions

• Message number: 438

• Message text: Recipients of the email were changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_CHANGE_INFO438 - Recipients of the email were changed ?

  The SAP error message FDT_CHANGE_INFO438 indicates that there has been a change in the recipients of an email that is being processed in the SAP system. This message typically arises in the context of SAP's Flexible Document Management (FDT) or when using the SAP Business Workflow for sending emails.
  Cause:
  The error can occur due to several reasons:
  
  Recipient Modification: The list of recipients for the email has been modified after the email was initially created or sent.
  Workflow Changes: If the email is part of a workflow, changes in the workflow configuration or recipient assignment can trigger this message.
  User Authorizations: Changes in user roles or authorizations may affect the ability to send emails to certain recipients.
  System Configuration: Issues with the configuration of the email sending process in SAP can also lead to this error.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Recipient List: Review the list of recipients to ensure that it is correct and that no unauthorized changes have been made.
  Review Workflow Configuration: If the email is part of a workflow, check the workflow configuration to ensure that the recipient assignments are correct and have not been altered.
  User Authorizations: Verify that the users in the recipient list have the necessary authorizations to receive emails from the SAP system.
  Recreate the Email: If the issue persists, try recreating the email or the workflow task that is generating the email to ensure that the recipient list is up to date.
  Check System Logs: Look into the system logs for any additional error messages or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to email sending and workflow processes for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending and the specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Configuration: Ensure that the email configuration in SAP (such as SMTP settings) is correctly set up and functioning.
  
  If the problem continues after trying these solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.