How To Fix FDT_BRS031 - Public key from DSM not found

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_BRS - BRFplus Business Rule Services

• Message number: 031

• Message text: Public key from DSM not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_BRS031 - Public key from DSM not found ?

  The SAP error message FDT_BRS031: Public key from DSM not found typically occurs in the context of Digital Signature Management (DSM) within SAP systems. This error indicates that the system is unable to find the public key that is required for verifying digital signatures.
  Causes:
  
  Missing Public Key: The public key that is supposed to be stored in the system is either missing or not properly configured.
  Incorrect Configuration: The configuration settings for the Digital Signature Management may not be set up correctly, leading to the inability to retrieve the public key.
  Key Store Issues: The key store where the public key is stored may be corrupted or not accessible.
  User Authorization: The user may not have the necessary authorizations to access the public key.
  
  Solutions:
  
  Check Key Store: Verify that the public key is present in the key store. You can do this by accessing the key management transaction in SAP (e.g., transaction code STRUST).
  Import Public Key: If the public key is missing, you may need to import it again. Ensure that you have the correct public key file and follow the import procedure.
  Review Configuration: Check the configuration settings for DSM in your SAP system. Ensure that all necessary parameters are correctly set.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the public key. You may need to consult with your security team to verify this.
  Check Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to Digital Signature Management for any specific instructions or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STRUST (for managing SSL and PSE) and SSO2 (for Single Sign-On settings).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.