How To Fix FDT_BRS030 - Public key from DSM not distributed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDT_BRS - BRFplus Business Rule Services

• Message number: 030

• Message text: Public key from DSM not distributed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDT_BRS030 - Public key from DSM not distributed ?

  The SAP error message FDT_BRS030 indicates that there is an issue with the public key from the Digital Signature Management (DSM) system not being distributed properly. This error typically arises in the context of using digital signatures in SAP applications, particularly when dealing with secure document handling or electronic signatures.
  Cause:
  
  Public Key Not Distributed: The public key required for verifying digital signatures is not available in the system where the error occurs. This can happen if the key has not been properly distributed from the DSM to the relevant SAP systems.
  Configuration Issues: There may be configuration issues in the DSM settings or in the SAP system that prevent the public key from being recognized or utilized.
  Network Issues: If the DSM is hosted on a different server, network connectivity issues may prevent the key from being retrieved.
  Expired or Invalid Key: The public key may have expired or been invalidated, leading to the inability to verify signatures.
  
  Solution:
  
  Check Key Distribution: Ensure that the public key from the DSM has been properly distributed to the relevant SAP systems. You can do this by checking the key distribution settings in the DSM.
  Re-distribute the Key: If the key is missing, you may need to re-distribute it from the DSM to the SAP system. This can usually be done through the DSM interface or by using specific SAP transaction codes related to key management.
  Verify Configuration: Review the configuration settings in both the DSM and the SAP system to ensure they are correctly set up for digital signatures.
  Check for Updates: Ensure that both the DSM and the SAP system are up to date with the latest patches and updates, as this can sometimes resolve compatibility issues.
  Consult Documentation: Refer to the SAP documentation or the DSM documentation for specific instructions on managing public keys and digital signatures.
  Contact Support: If the issue persists, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to digital signatures and the DSM for any known issues or additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service activation) and STRUST (for SSL and PSE management) that may help in managing keys and services.
  Security Policies: Review your organization's security policies regarding digital signatures and key management to ensure compliance and proper handling of keys.
  
  By following these steps, you should be able to diagnose and resolve the FDT_BRS030 error in your SAP environment.