How To Fix FDMO_PR_MSG004 - Customer number or company code is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FDMO_PR_MSG - OData Process Receivables - Messages

• Message number: 004

• Message text: Customer number or company code is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDMO_PR_MSG004 - Customer number or company code is not available ?

  The SAP error message FDMO_PR_MSG004 indicates that the system cannot find the specified customer number or company code in the context of a financial document or transaction. This error typically arises in the context of financial document management or when processing transactions related to customers.
  Causes:
  
  Incorrect Customer Number or Company Code: The customer number or company code entered may be incorrect or does not exist in the system.
  Data Not Maintained: The customer master data may not be maintained properly for the specified company code.
  Company Code Not Assigned: The customer may not be assigned to the specified company code in the customer master data.
  Authorization Issues: The user may not have the necessary authorizations to access the customer or company code.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
  
  Solutions:
  
  Verify Customer Number and Company Code: Check the customer number and company code for accuracy. Ensure that they are correctly entered and exist in the system.
  Check Customer Master Data: Go to the customer master data (transaction code XD03 for general data or FD03 for company code data) and verify that the customer is set up correctly for the specified company code.
  Assign Customer to Company Code: If the customer is not assigned to the company code, you may need to create or update the customer master data to include the correct company code.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the customer and company code. This may involve checking user roles and permissions.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying issues with data synchronization or system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE16N (to view table data), and SU01 (to manage user authorizations).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to customer master data and financial document processing for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message FDMO_PR_MSG004.