How To Fix FDMO_PR_MSG002 - PDF invoice cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDMO_PR_MSG - OData Process Receivables - Messages

• Message number: 002

• Message text: PDF invoice cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDMO_PR_MSG002 - PDF invoice cannot be displayed ?

  The SAP error message FDMO_PR_MSG002 indicating that a PDF invoice cannot be displayed typically arises in the context of the SAP Document Management System (DMS) or when dealing with invoice processing in SAP. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing PDF Renderer: The system may not have the necessary PDF rendering software or configuration to display PDF files.
  Incorrect MIME Type: The MIME type for PDF files may not be correctly configured in the SAP system.
  Document Not Found: The specific PDF document may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Corrupted PDF File: The PDF file itself may be corrupted or improperly formatted.
  Network Issues: There may be network connectivity issues preventing the retrieval of the document.
  
  Solutions:
  
  Check PDF Renderer: Ensure that the PDF renderer is properly installed and configured in your SAP system. This may involve checking the settings in transaction SICF (Internet Communication Framework).
  Verify Document Existence: Use transaction CV03N to check if the document exists in the system. If it does not, you may need to re-upload or recreate the document.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the document. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  Review MIME Type Settings: Check the MIME type settings in transaction OAC0 to ensure that PDF files are correctly configured.
  Test PDF File: If you suspect the PDF file is corrupted, try opening it outside of SAP to see if it displays correctly. If it does not, you may need to obtain a new copy of the file.
  Network Troubleshooting: If the document is stored on a network location, ensure that there are no network issues preventing access to that location.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for relevant notes in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to DMS and PDF handling for additional configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.