How To Fix FDM_MIRROR224 - Customer &1/&2: inconsistent document information for &3, &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 224

• Message text: Customer &1/&2: inconsistent document information for &3, &4

What causes this issue?

Inconsistent document information is determined for customer &V1& in
company code &V2&. Firstly, document key &V4& has been determined as an
invoice reference in line items, and secondly document key &V4& itself
also has an invoice reference to a different line item.

System Response

The system <ZH>does not</> transfer the data of customer &V1& in company
code &V2&.

How to fix this error?

Make sure in <DS:SIMG.FDM_COLL_GET_DATA>Implementation of BAdI
FDM_COLL_GET_DATA</> (method GET_DATA) that a line item in the results
table ET_INVOICES (structure FDM_S_COLL_INVOICES) with entries in tables
PAYMENTS (payments), CREDITMEMOS (credit memos) or RESIDUALS (residual
items) is not itself transferred to a different line item in table
PAYMENTS, CREDITMEMOS or RESIDUALS.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR224 - Customer &1/&2: inconsistent document information for &3, &4 ?

  The SAP error message FDM_MIRROR224 indicates that there is inconsistent document information for a specific customer and document in the Financial Data Management (FDM) module. This error typically arises when there are discrepancies in the data related to a financial document, such as differences in amounts, document types, or statuses.
  Cause:
  
  
  Data Inconsistency: The most common cause is that the document information in the source system does not match the information in the target system. This can happen due to:
  
  Manual data entry errors.
  Data migration issues.
  Incomplete or failed data synchronization processes.
  Changes made to the document after it was initially processed.
  
  
  
  Configuration Issues: Incorrect configuration settings in the FDM module or related components can also lead to inconsistencies.
  
  
  System Errors: Bugs or issues within the SAP system itself can sometimes cause this error.
  
  
  Solution:
  
  
  Data Validation: Check the document information for the specified customer and document. Ensure that all relevant fields (amounts, document types, statuses) are consistent across systems.
  
  
  Reprocess the Document: If the document was incorrectly processed, you may need to reverse or delete the document and re-enter it correctly.
  
  
  Check Configuration: Review the configuration settings in the FDM module to ensure they are set up correctly. This includes checking the mapping of fields between source and target systems.
  
  
  Data Synchronization: If the error is due to data synchronization issues, ensure that the data transfer processes are functioning correctly. You may need to re-run the data synchronization jobs.
  
  
  Consult Logs: Check the application logs for more detailed error messages that can provide additional context about the inconsistency.
  
  
  SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message.
  
  
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate the issue, such as:
  
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FBL5N: Customer Line Item Display
  
  
  
  Documentation: Review SAP documentation related to Financial Data Management for best practices on data entry and management.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the FDM_MIRROR224 error.