How To Fix FDM_MIRROR223 - Customer &1/&2: duplicate document information for &3, &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_MIRROR - Mirror System Messages

• Message number: 223

• Message text: Customer &1/&2: duplicate document information for &3, &4

What causes this issue?

Document data is determined in duplicate for customer &V1& in company
code &V2&.

System Response

The system <ZH>ignores</> the data of customer &V1& in company code &V2&
.

How to fix this error?

Check the <DS:SIMG.FDM_COLL_GET_DATA>Implementation of BAdI
FDM_COLL_GET_DATA</> (method GET_DATA) that determines the document
data from the original system. Make sure that for each time you call
customer &V1& in company code &V2& the document data is determined in
such a way that it can be saved uniquely in table FDM_DOC_MIRROR, and
one set of document data cannot overwrite another.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_MIRROR223 - Customer &1/&2: duplicate document information for &3, &4 ?

  The SAP error message FDM_MIRROR223 indicates that there is duplicate document information for a specific customer in the Financial Data Management (FDM) module. This error typically arises when the system detects that there are multiple entries for the same document number or reference for a given customer.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are duplicate entries in the database for the specified document number and customer combination.
  Data Migration Issues: If data has been migrated from another system, it is possible that duplicates were introduced during the migration process.
  Incorrect Configuration: There may be configuration issues in the FDM settings that allow for duplicate entries to be created.
  User Error: Manual entry errors can also lead to duplicates if users inadvertently create the same document multiple times.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like SE16 or SE11 to query the relevant tables (e.g., BKPF, BSEG) to identify the duplicate entries for the specified customer and document number.
  Data Cleanup: Once duplicates are identified, you can either delete the duplicate entries or correct them as necessary. Ensure that you have backups before making any deletions.
  Review Data Migration: If the issue arose from a data migration, review the migration process to ensure that it includes checks for duplicates.
  Configuration Review: Check the configuration settings in FDM to ensure that they are set up correctly to prevent duplicates from being created in the future.
  User Training: Provide training to users on how to properly enter documents to minimize the risk of manual errors leading to duplicates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and FBL1N (Vendor Line Item Display) to help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on FDM and document management to understand how the system handles document entries and what best practices can be implemented to avoid duplicates.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.