How To Fix FDM_GENERAL201 - Dispute case was archived


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

  • Message number: 201

  • Message text: Dispute case was archived

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message FDM_GENERAL201 - Dispute case was archived ?

    The SAP error message FDM_GENERAL201 indicates that a dispute case has been archived and is no longer available for processing in the current system context. This typically occurs in the context of SAP's Financial Dispute Management (FDM) module, where cases may be archived to optimize system performance and manage data retention.

    Cause:

    1. Archiving Process: The dispute case has been archived as part of a regular data management process. Archiving is often done to free up space in the database and improve system performance.
    2. Data Retention Policies: Organizations may have specific policies regarding how long dispute cases are retained in the active database before being archived.
    3. User Access: The user may not have the necessary permissions to access archived data, leading to this error when attempting to retrieve the case.

    Solution:

    1. Check Archive Status: Verify if the dispute case is indeed archived. You can do this by checking the archiving logs or using transaction codes related to archiving in SAP (e.g., SARA).
    2. Access Archived Data: If you need to access the archived dispute case, you may need to use the appropriate transaction to retrieve archived data. This often involves using the archiving object related to dispute management.
    3. Permissions: Ensure that you have the necessary permissions to access archived data. If not, contact your SAP administrator to grant you the required access.
    4. Recreate the Case: If the archived case is no longer needed, and you cannot retrieve it, consider recreating the dispute case if applicable.
    5. Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific procedures related to archiving and accessing archived data.

    Related Information:

    • Archiving in SAP: Understand the archiving process in SAP, including how it works, the objects involved, and how to manage archived data.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and others that may help in managing archived data.
    • SAP Notes: Check for any SAP Notes related to the FDM module and archiving that may provide additional insights or solutions to similar issues.
    • User Training: Ensure that users are trained on how to handle archived cases and understand the implications of data archiving in their workflows.

    If the issue persists or if you require further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.

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