How To Fix FDM_COLLECTION351 - &1 promises to pay do not have this invoice number

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 351

• Message text: &1 promises to pay do not have this invoice number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION351 - &1 promises to pay do not have this invoice number ?

  The SAP error message FDM_COLLECTION351 indicates that there is a mismatch between the invoice number and the promises to pay that have been recorded in the system. This typically occurs in the context of accounts receivable and collections management, where a promise to pay is linked to a specific invoice.
  Cause:
  
  Incorrect Invoice Number: The invoice number entered in the promise to pay does not match any existing invoice in the system.
  Data Entry Errors: There may have been a typographical error when entering the invoice number.
  Deleted or Changed Invoices: The invoice may have been deleted or modified after the promise to pay was created.
  System Configuration Issues: There could be issues with how the system is configured to handle promises to pay and invoices.
  Timing Issues: The promise to pay may have been created before the invoice was fully processed or posted in the system.
  
  Solution:
  
  Verify Invoice Number: Check the invoice number associated with the promise to pay. Ensure that it is correct and exists in the system.
  Check for Deletions or Changes: Investigate if the invoice has been deleted or modified. If so, you may need to update the promise to pay accordingly.
  Correct Data Entry: If there was a typographical error, correct the invoice number in the promise to pay.
  Review System Configuration: Consult with your SAP administrator or support team to ensure that the system is configured correctly for handling promises to pay.
  Recreate Promise to Pay: If the issue persists, consider deleting the existing promise to pay and recreating it with the correct invoice number.
  Consult Documentation: Refer to SAP documentation or support resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) to check invoice details and promises to pay.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and edit invoices and promises to pay.
  Training and Documentation: Provide training for users on how to correctly enter and manage promises to pay to minimize errors.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.