How To Fix FDM_COLLECTION350 - &1 promises to pay have this invoice number

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 350

• Message text: &1 promises to pay have this invoice number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION350 - &1 promises to pay have this invoice number ?

  The SAP error message FDM_COLLECTION350 typically indicates an issue related to promises to pay in the context of collections management. The message suggests that there is a conflict or inconsistency with the invoice number mentioned in the promise to pay.
  Cause:
  
  Duplicate Promises: There may be multiple promises to pay associated with the same invoice number, leading to confusion in the system.
  Invoice Status: The invoice might be in a status that does not allow for further promises to pay to be created or modified.
  Data Integrity Issues: There could be data integrity issues in the database, such as orphaned records or incorrect associations between invoices and promises to pay.
  Configuration Issues: The system configuration for collections management may not be set up correctly, leading to conflicts when processing promises to pay.
  
  Solution:
  
  Check for Duplicates: Review the promises to pay associated with the invoice number in question. If duplicates exist, determine which one is valid and remove or adjust the others as necessary.
  Review Invoice Status: Ensure that the invoice is in a status that allows for promises to pay. If the invoice is closed or paid, you may need to adjust the status or create a new promise to pay.
  Data Cleanup: If there are data integrity issues, consider running a data cleanup process or using transaction codes like SE16N to investigate the underlying tables for inconsistencies.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings for collections management. Ensure that the settings align with your business processes.
  Consult Documentation: Refer to SAP documentation or support notes related to FDM_COLLECTION350 for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check the status of invoices and promises to pay.
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates that may address this specific error message.
  User Roles: Ensure that the user has the appropriate roles and authorizations to create or modify promises to pay.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.