How To Fix FDM_COLLECTION109 - Select exactly one dispute case

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 109

• Message text: Select exactly one dispute case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION109 - Select exactly one dispute case ?

  The SAP error message FDM_COLLECTION109 ("Select exactly one dispute case") typically occurs in the context of the SAP Collections Management module, particularly when dealing with dispute cases. This error indicates that the system expects the user to select exactly one dispute case for processing, but either none or multiple cases have been selected.
  Cause:
  
  No Selection: The user has not selected any dispute case.
  Multiple Selections: The user has selected more than one dispute case, which is not allowed for the operation being performed.
  User Interface Issue: Sometimes, the user interface may not be functioning as expected, leading to confusion about what is selected.
  
  Solution:
  
  Select One Case: Ensure that you select exactly one dispute case from the list. If you have multiple cases highlighted, deselect them and click on only one case.
  Check Filters: If you are using filters to narrow down the list of dispute cases, ensure that the filter settings are correct and that you are viewing the intended cases.
  Refresh the Screen: If you suspect a UI issue, try refreshing the screen or logging out and back into the system to reset the session.
  Review User Permissions: Ensure that you have the necessary permissions to access and manage dispute cases. Sometimes, restrictions can lead to unexpected behavior.
  Consult Documentation: Refer to the SAP documentation or help files related to Collections Management for any specific instructions regarding dispute case handling.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Training Materials: If you are new to the Collections Management module, consider reviewing training materials or guides that explain how to manage dispute cases effectively.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the FDM_COLLECTION109 error and proceed with your work in SAP Collections Management.