How To Fix FDM_COLLECTION107 - All customers selected participate in the debit memo procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 107

• Message text: All customers selected participate in the debit memo procedure

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION107 - All customers selected participate in the debit memo procedure ?

  The SAP error message FDM_COLLECTION107 indicates that all customers selected for a specific collection process are participating in the debit memo procedure. This means that the system has identified that the customers in question are set up in such a way that they are not eligible for the collection process you are trying to execute.
  Cause:
  
  Debit Memo Procedure Participation: The customers involved are configured to participate in the debit memo procedure, which typically means that they are not eligible for standard collection processes.
  Customer Master Data: The customer master data may have settings that enforce the debit memo procedure, preventing them from being included in certain collection activities.
  Collection Strategy: The collection strategy or the parameters set for the collection run may not be compatible with customers participating in the debit memo procedure.
  
  Solution:
  
  Review Customer Master Data: Check the customer master records to confirm if they are indeed set up for the debit memo procedure. You can do this by navigating to the customer master data in SAP and reviewing the relevant settings.
  Adjust Collection Parameters: If you need to include these customers in the collection process, you may need to adjust the parameters of your collection run or strategy to allow for customers participating in the debit memo procedure.
  Exclude Customers: If the inclusion of these customers is not necessary for the current collection run, consider excluding them from the selection criteria.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the implications of the debit memo procedure and how it interacts with your collection processes.
  
  Related Information:
  
  Debit Memo Procedure: This is a specific process in SAP that allows for the creation of debit memos for customers, often used in scenarios where adjustments to invoices are necessary.
  Collection Management: This is a module in SAP that helps manage accounts receivable and collections, allowing for the tracking and management of outstanding customer debts.
  SAP Notes and Support: If the issue persists or if you need more detailed guidance, consider checking SAP Notes or reaching out to SAP support for assistance.
  
  By addressing the configuration of the customer master data and the parameters of your collection process, you should be able to resolve the error message FDM_COLLECTION107.