How To Fix FDM_COLLECTION019 - No dunning notice has been created

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 019

• Message text: No dunning notice has been created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION019 - No dunning notice has been created ?

  The SAP error message FDM_COLLECTION019 ("No dunning notice has been created") typically occurs in the context of the dunning process in SAP Financials. This message indicates that the system did not generate a dunning notice for a particular customer or set of customers. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  No Open Items: There may be no open items for the customer that meet the criteria for dunning.
  Dunning Block: The customer account may be blocked from dunning due to settings in the customer master data.
  Dunning Procedure Settings: The dunning procedure assigned to the customer may not be configured correctly or may not be applicable to the open items.
  Dunning Levels: The dunning levels may have been exhausted, meaning that the maximum number of dunning notices has already been sent.
  Dunning Date: The dunning date may not be reached yet, or the dunning run may not have been executed for the relevant period.
  Selection Criteria: The selection criteria used in the dunning run may not include the customer or the relevant open items.
  
  Solutions:
  
  Check Open Items: Verify that there are open items for the customer that are eligible for dunning. You can do this by checking the customer account in the Accounts Receivable module.
  Review Customer Master Data: Ensure that the customer is not blocked from dunning. Check the dunning block field in the customer master data.
  Verify Dunning Procedure: Check the dunning procedure assigned to the customer and ensure it is set up correctly. Make sure it is appropriate for the type of open items.
  Check Dunning Levels: Review the dunning levels to see if the maximum number of notices has been reached. If so, you may need to adjust the levels or reset them.
  Run Dunning Program: Ensure that the dunning program has been executed correctly. You can run the dunning program again to see if it generates the notices.
  Adjust Selection Criteria: If you are using specific selection criteria for the dunning run, ensure that they are set correctly to include the relevant customers and open items.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like F150 (Dunning) to run the dunning program and check the settings.
  Dunning Configuration: Review the configuration settings for dunning in the SAP system, which can be found in the SPRO transaction under Financial Accounting > Accounts Receivable > Dunning.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to dunning notices and the error message FDM_COLLECTION019.
  Documentation: Refer to SAP documentation for detailed information on dunning processes and configurations.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Accounts Receivable and dunning processes.