How To Fix FDM_COLLECTION018 - Customer has been dunned

FDM_COLLECTION018 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 018

• Message text: Customer has been dunned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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FDM_COLLECTION018 - Details

• The SAP error message FDM_COLLECTION018 indicates that a customer has been dunned, meaning that they have received a reminder or notice regarding overdue payments. This message typically arises in the context of accounts receivable and collections management within SAP.
  
  Cause:
  The error occurs when an attempt is made to perform a financial transaction (such as posting a payment or creating a new invoice) for a customer who has outstanding debts that have already been communicated to them through a dunning process. The dunning process is a way for businesses to remind customers of overdue invoices and to encourage payment.
  
  Solution:
  To resolve the FDM_COLLECTION018 error, you can take the following steps:
  
  
  Review Dunning Status: Check the dunning status of the customer in question. You can do this by navigating to the customer account in the SAP system and reviewing the dunning history.
  
  
  Clear Dunning Items: If the customer has made a payment or if the overdue