How To Fix FDM_AR253 - Unable to determine alternative reconciliation account

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 253

• Message text: Unable to determine alternative reconciliation account

What causes this issue?

No alternative reconciliation account was determined for reconciliation
account &V3& for special G/L indicator &V1& in chart of accounts &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your Customizing settings:
In <DS:SIMG.SIMG_CFMENUORFBOBXY>Define Alternative Reconciliation
Account for Customers</>, an alternative reconciliation account must be
defined for the special G/L indicator &V1& in the charts of accounts
&V2&.
The alternative reconciliation account defined in step 1 must be defined
as alternative reconciliation account in <DS:SIMG.CFORFBTHKON>Define
Alternative Reconciliation Accounts</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR253 - Unable to determine alternative reconciliation account ?

  The SAP error message FDM_AR253, "Unable to determine alternative reconciliation account," typically occurs in the context of financial transactions, particularly when dealing with accounts receivable and reconciliation accounts in SAP. This error indicates that the system is unable to find a suitable alternative reconciliation account for a specific transaction or customer.
  Causes:
  
  Missing Configuration: The reconciliation account for the customer may not be properly configured in the system.
  Incorrect Master Data: The customer master data may not have the correct settings for reconciliation accounts.
  Account Assignment Issues: The account assignment for the transaction may not be correctly set up, leading to the inability to find an alternative reconciliation account.
  Missing Alternative Accounts: If alternative reconciliation accounts are defined but not properly linked to the customer or transaction type, this error can occur.
  Transaction Type Issues: The transaction type being used may not have a corresponding alternative reconciliation account defined.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Verify that the reconciliation account is correctly assigned in the customer master data.
  
  
  
  Review Configuration:
  
  Check the configuration for reconciliation accounts in the Financial Accounting (FI) module.
  Ensure that the alternative reconciliation accounts are defined and linked to the appropriate customer groups or transaction types.
  
  
  
  Transaction Type Settings:
  
  Review the settings for the transaction type being used. Ensure that it has the correct alternative reconciliation account defined.
  
  
  
  Alternative Reconciliation Account:
  
  If applicable, define an alternative reconciliation account in the configuration settings. This can usually be done in the Financial Accounting settings under the General Ledger account settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on the configuration of reconciliation accounts and alternative accounts.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6 (for defining reconciliation accounts) and FD01 (for creating customer master records).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify customer master data and account settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Financial Accounting within SAP.