How To Fix FDM_AR063 - Select the items whose invoice you want to move to customer-disputed objs

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 063

• Message text: Select the items whose invoice you want to move to customer-disputed objs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR063 - Select the items whose invoice you want to move to customer-disputed objs ?

  The SAP error message FDM_AR063 typically occurs in the context of Accounts Receivable when you are trying to move invoices to customer-disputed objects. This error indicates that the system requires you to select specific items (invoices) that you want to move to the disputed status.
  Cause:
  
  No Items Selected: The most common cause of this error is that you have not selected any invoice items to move to the customer-disputed objects.
  Incorrect Selection: You may have selected items that are not eligible for dispute or do not meet the criteria set by the system.
  Authorization Issues: There may be restrictions based on user roles or authorizations that prevent you from moving certain invoices to disputed status.
  System Configuration: There could be configuration settings in the SAP system that affect how disputes are handled.
  
  Solution:
  
  Select Invoices: Ensure that you have selected the appropriate invoice items that you want to move to the customer-disputed objects. Look for checkboxes or selection options in the interface.
  Check Eligibility: Verify that the selected invoices are eligible for dispute. This may involve checking the status of the invoices or any related documents.
  Review Authorizations: Ensure that your user role has the necessary permissions to perform the action. If not, contact your SAP administrator to adjust your authorizations.
  Consult Documentation: Refer to the SAP documentation or help files related to Accounts Receivable and dispute management for specific guidelines on how to handle disputes.
  System Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that the system settings are correct and that there are no restrictions in place.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE or F-28 (for clearing) that may be involved in the dispute process.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Training: Ensure that users are trained on the proper procedures for handling customer disputes in SAP to minimize errors.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.