How To Fix FDM_AR065 - No dispute case determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 065

• Message text: No dispute case determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR065 - No dispute case determined ?

  The SAP error message FDM_AR065: No dispute case determined typically occurs in the context of the SAP Dispute Management module, which is part of the SAP Financial Supply Chain Management (FSCM) suite. This error indicates that the system was unable to find a dispute case related to the transaction or document you are trying to process.
  Causes:
  
  No Existing Dispute Case: The most common cause is that there is no dispute case created for the invoice or transaction you are trying to work with.
  Incorrect Document Reference: The document or transaction you are referencing may not be linked to any dispute case.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the dispute management tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the dispute cases.
  Configuration Issues: The configuration settings for dispute management may not be set up correctly.
  
  Solutions:
  
  Create a Dispute Case: If there is no dispute case, you will need to create one for the relevant invoice or transaction. This can typically be done through the Dispute Management interface.
  Check Document Reference: Ensure that the document you are trying to process is correctly linked to a dispute case. You may need to check the document details and ensure it is properly entered in the system.
  Review Data Consistency: Check for any inconsistencies in the data related to the dispute cases. This may involve reviewing the relevant tables and ensuring that all necessary data is present and correct.
  Verify Authorizations: Ensure that the user has the necessary authorizations to access and manage dispute cases. This may involve checking user roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings for the Dispute Management module to ensure that everything is set up correctly. This may involve consulting with your SAP administrator or a functional consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM_DISPUTE for managing disputes.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  Documentation: Refer to the official SAP documentation for Dispute Management for detailed guidance on how to create and manage dispute cases.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.