How To Fix FDM_AR059 - Select the customer-disputed objects that you want to remove

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 059

• Message text: Select the customer-disputed objects that you want to remove

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR059 - Select the customer-disputed objects that you want to remove ?

  The SAP error message FDM_AR059, which states "Select the customer-disputed objects that you want to remove," typically occurs in the context of the Accounts Receivable module, particularly when dealing with customer disputes in the Financial Data Management (FDM) process. This error indicates that the system expects you to select specific disputed items or objects related to a customer before proceeding with an action, such as removing or resolving those disputes.
  Cause:
  
  No Selection Made: The most common cause of this error is that the user has not selected any disputed items from the list provided in the transaction.
  Incorrect Transaction Flow: The user may be trying to execute a function that requires prior selection of disputed items, but the workflow has not been followed correctly.
  User Permissions: In some cases, the user may not have the necessary permissions to select or modify disputed items.
  
  Solution:
  
  Select Disputed Items: Ensure that you select the specific customer-disputed objects from the list before attempting to remove or process them. Look for checkboxes or selection options next to each disputed item.
  Review Transaction Steps: Make sure you are following the correct steps in the transaction. If you are unsure, refer to the user manual or help documentation for the specific process you are working on.
  Check User Permissions: If you believe you should be able to select items but cannot, check with your system administrator to ensure you have the necessary permissions to perform the action.
  Refresh the Screen: Sometimes, refreshing the screen or re-entering the transaction can resolve temporary glitches that may prevent selections from being recognized.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing customer disputes, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to the FDM module that might address this error.
  Training and Documentation: Consider reviewing training materials or documentation specific to your organization’s use of SAP, as there may be customizations or specific processes in place.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.