How To Fix FDM_AR058 - You can assign the disputed items to existing dispute cases

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 058

• Message text: You can assign the disputed items to existing dispute cases

What causes this issue?

Suitable dispute cases were found for the customer. You can add the
disputed items to existing dispute cases.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR058 - You can assign the disputed items to existing dispute cases ?

  The SAP error message FDM_AR058 indicates that you are trying to assign disputed items to existing dispute cases, but the system is preventing this action. This typically occurs in the context of the SAP Dispute Management module, which is used to manage and resolve disputes related to accounts receivable.
  Cause:
  The error can arise due to several reasons:
  
  Dispute Case Status: The existing dispute case may not be in a status that allows for the assignment of new items. For example, if the case is closed or resolved, you may not be able to add new disputed items.
  Item Eligibility: The items you are trying to assign may not meet the criteria for being included in the dispute case. This could be due to their status, type, or other attributes.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the assignment of items to dispute cases based on certain conditions.
  User Authorizations: The user may not have the necessary permissions to assign items to dispute cases.
  
  Solution:
  To resolve the FDM_AR058 error, you can take the following steps:
  
  Check Dispute Case Status: Verify the status of the dispute case you are trying to assign items to. Ensure that it is open and eligible for new assignments.
  Review Item Eligibility: Confirm that the items you are attempting to assign are eligible for the dispute case. Check their status and ensure they meet any necessary criteria.
  Consult Configuration Settings: If you have access to the configuration settings, review them to ensure there are no restrictions preventing the assignment of items to dispute cases.
  User Authorizations: Ensure that you have the necessary authorizations to perform the assignment. If not, contact your system administrator to obtain the required permissions.
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  
  Related Information:
  
  SAP Dispute Management: Familiarize yourself with the functionalities and processes within SAP Dispute Management to better understand how disputes are handled and the implications of assigning items to cases.
  Transaction Codes: Common transaction codes related to dispute management include:
  
  FDM_DISPUTE: For managing dispute cases.
  FDM_ITEM: For managing disputed items.
  
  
  SAP Community and Support: Utilize the SAP Community forums or SAP Support for additional help and to see if others have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.