How To Fix FDM_AR034 - It is not possible to lodge complaints for residual items

FDM_AR034 - Overview

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 034

• Message text: It is not possible to lodge complaints for residual items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR034 - It is not possible to lodge complaints for residual items ?

  The SAP error message FDM_AR034, which states "It is not possible to lodge complaints for residual items," typically occurs in the context of Accounts Receivable (AR) and is related to the handling of residual items in financial transactions. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Residual Items: The error indicates that the system is trying to process a complaint (or dispute) for a residual item. Residual items are typically created when a payment is made that does not fully settle an invoice, leaving a remaining balance.
  System Configuration: The configuration settings in SAP may not allow complaints to be lodged against residual items. This could be due to business rules or settings in the Accounts Receivable module.
  Document Status: The status of the document may not permit complaints. For example, if the document is already cleared or if it is in a status that does not allow further processing.
  
  
  Solution:
  
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