How To Fix FD110 - Customer &, vendor & not known


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FD - EDI Messages in FI

  • Message number: 110

  • Message text: Customer &, vendor & not known

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FD110 - Customer &, vendor & not known ?

    The SAP error message FD110, which states "Customer &, vendor & not known," typically occurs when the system cannot find the specified customer or vendor in the database. This can happen for several reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Incorrect Master Data: The customer or vendor master data may not exist in the system, or the specified account number may be incorrect.
    2. Data Deletion: The customer or vendor may have been deleted or marked as inactive.
    3. Company Code Issues: The customer or vendor may not be assigned to the relevant company code.
    4. Authorization Issues: The user may not have the necessary authorizations to view the customer or vendor data.
    5. Data Synchronization: If using multiple systems (e.g., SAP and non-SAP), there may be synchronization issues leading to missing data.

    Solutions:

    1. Verify Master Data: Check the customer or vendor master data in the relevant transaction (e.g., XD03 for customers, MK03 for vendors) to ensure that the account exists and is active.
    2. Check Company Code Assignment: Ensure that the customer or vendor is assigned to the correct company code. You can do this by checking the master data in the respective transaction.
    3. Review Deletion Flags: If the customer or vendor has been marked for deletion, you may need to remove the deletion flag or create a new master record.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the customer or vendor data. This may involve checking user roles and permissions.
    5. Data Synchronization: If applicable, ensure that data is synchronized across systems. This may involve running data transfer programs or checking integration settings.

    Related Information:

    • Transaction Codes:

      • XD03 - Display Customer
      • MK03 - Display Vendor
      • FD03 - Display Customer (Accounting)
      • FK03 - Display Vendor (Accounting)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.

    • Debugging: If the issue persists, consider debugging the transaction to identify where the error is occurring. This may require assistance from a technical consultant.

    • Consult Documentation: Refer to SAP documentation or help files for more detailed information on customer and vendor master data management.

    By following these steps, you should be able to identify the cause of the FD110 error and implement a solution. If the problem continues, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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