How To Fix FCO_SRVDOC009 - Service Document Item with Object Number &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FCO_SRVDOC - Service Document: Messages

  • Message number: 009

  • Message text: Service Document Item with Object Number &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FCO_SRVDOC009 - Service Document Item with Object Number &1 does not exist ?

    The SAP error message FCO_SRVDOC009 indicates that a service document item with a specific object number does not exist in the system. This error typically arises in the context of service management or service processing within SAP, particularly when dealing with service documents, service orders, or related transactions.

    Cause:

    1. Non-Existent Object: The object number referenced in the error message does not exist in the database. This could be due to:

      • The object was deleted or never created.
      • The object number was entered incorrectly (typo or wrong reference).
      • The object belongs to a different company code or organizational unit that is not accessible in the current context.
    2. Data Inconsistency: There may be inconsistencies in the database, such as missing entries in related tables.

    3. Authorization Issues: The user may not have the necessary authorizations to view or access the service document item.

    Solution:

    1. Verify Object Number: Check the object number mentioned in the error message to ensure it is correct. Look for any typos or incorrect references.

    2. Check Database Entries: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., service document tables) to see if the object number exists.

    3. Review Deletion Logs: If the object was deleted, check the deletion logs or audit trails to confirm its status.

    4. Authorization Check: Ensure that the user has the necessary authorizations to access the service document. This can be done by checking the user roles and authorizations in transaction SU01.

    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate further, especially if there are data inconsistencies or system issues.

    6. Recreate the Object: If the object is confirmed to be missing and is required for processing, you may need to recreate it based on business requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • IW31/IW32: Create/Change Service Orders
      • IW38: Change Service Order
      • SE16/SE11: Data Browser/Table Display
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation related to service management and service documents for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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