How To Fix FCJ068 - Business partner is locked - cannot print receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: FCJ -

• Message number: 068

• Message text: Business partner is locked - cannot print receipt

What causes this issue?

Due to activation of the business function ERP_CVP_ILM_1 and the related
blocking function, certain cannot be displayed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FCJ068 - Business partner is locked - cannot print receipt ?

  The SAP error message FCJ068 indicates that the business partner you are trying to use is locked, which prevents you from printing a receipt. This can occur in various scenarios, such as when the business partner is marked as inactive or locked due to certain conditions in the system.
  Cause:
  
  Business Partner Lock Status: The business partner may be locked due to administrative actions, such as being marked as inactive or locked for changes.
  Data Integrity Issues: There may be data integrity issues or inconsistencies in the business partner's records.
  User Permissions: The user attempting to print the receipt may not have the necessary permissions to access or modify the locked business partner.
  
  Solution:
  
  
  Unlock the Business Partner:
  
  Navigate to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question.
  Check the status of the business partner and unlock it if necessary. This may require administrative privileges.
  Ensure that the business partner is set to active status.
  
  
  
  Check User Permissions:
  
  Verify that the user has the necessary permissions to access and print receipts for the business partner.
  If permissions are lacking, consult with your SAP security administrator to adjust the user roles accordingly.
  
  
  
  Review Business Partner Data:
  
  Ensure that all required fields and data for the business partner are correctly filled out and valid.
  If there are any inconsistencies, correct them to ensure the business partner can be used without issues.
  
  
  
  Consult Documentation or Support:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and FB03 for displaying documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to business partner locking and receipt printing.
  User Roles: Understand the user roles and authorizations in your SAP environment to ensure proper access to business partner functions.
  
  By following these steps, you should be able to resolve the FCJ068 error and successfully print the receipt.