How To Fix FCC1764 - Remote system definition is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: FCC1 - Messages in Financial Closing Cockpit

• Message number: 764

• Message text: Remote system definition is incorrect

What causes this issue?

Remote system definition for remote flow definition &v1& for task &v2&
is incorrect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FCC1764 - Remote system definition is incorrect ?

  The SAP error message FCC1764, which states "Remote system definition is incorrect," typically occurs in the context of SAP's Financial Supply Chain Management (FSCM) or when dealing with the integration of remote systems, such as when using the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) functionalities.
  Cause:
  The error usually indicates that there is a misconfiguration in the remote system settings. This could be due to several reasons, including:
  
  
  Incorrect Remote System Configuration: The remote system may not be defined correctly in the SAP system. This could involve incorrect parameters, such as the system ID, client number, or connection details.
  
  
  Missing or Incorrect RFC Destination: The Remote Function Call (RFC) destination that connects to the remote system may be missing, incorrectly configured, or not reachable.
  
  
  Authorization Issues: The user or service account used to connect to the remote system may not have the necessary authorizations.
  
  
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the remote system.
  
  
  Solution:
  To resolve the FCC1764 error, you can follow these steps:
  
  
  Check Remote System Configuration:
  
  Go to the transaction code SM59 to check the RFC destination settings.
  Ensure that the remote system is defined correctly, including the correct system ID, client number, and connection type.
  
  
  
  Test RFC Connection:
  
  In SM59, select the RFC destination and use the "Test Connection" option to verify that the connection to the remote system is working.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account used for the connection has the necessary authorizations to access the remote system.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the SAP system from reaching the remote system. This may involve checking firewalls, VPNs, or other network configurations.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Review the relevant SAP documentation for any specific configuration requirements related to the remote system you are trying to connect to.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SM59 (RFC Destinations), SLG1 (Application Log), SE37 (Function Module), SE80 (Object Navigator).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to the FCC1764 error.
  Documentation: Review the official SAP Help Portal for detailed information on configuring remote systems and troubleshooting connectivity issues.
  
  By following these steps, you should be able to identify and resolve the cause of the FCC1764 error in your SAP environment.