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Message type: E = Error
Message class: FCC0 - Messages in Financial Closing Cockpit
Message number: 368
Message text:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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FCC0368
- ?The SAP error message FCC0368 typically relates to issues in the Financial Supply Chain Management (FSCM) module, particularly in the context of credit management or financial transactions. The specific error message can vary based on the context in which it appears, but it generally indicates a problem with the credit limit or credit check process.
Cause:
- Credit Limit Exceeded: The customer may have exceeded their credit limit, which prevents further transactions.
- Credit Check Configuration: There may be issues with the configuration of credit checks in the system.
- Customer Master Data: The customer master data may not be correctly set up, leading to issues in credit management.
- Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
Solution:
- Review Customer Credit Limit: Check the customer's credit limit in the system and adjust it if necessary. This can be done in the customer master data (transaction code XD02 or FD32).
- Check Credit Management Settings: Review the credit management settings in the system to ensure they are configured correctly. This includes checking the credit control area and the credit check settings.
- Clear Open Items: If there are overdue invoices or open items, work on clearing them to improve the customer's credit status.
- Consult with Finance Team: If you are unsure about the changes to be made, consult with your finance or credit management team for guidance.
- Transaction Logs: Check transaction logs for more detailed error messages or information that can help diagnose the issue.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.
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