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Message type: E = Error
Message class: FCC0 - Messages in Financial Closing Cockpit
Message number: 367
Message text:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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FCC0367
- ?The SAP error message FCC0367 typically relates to issues in the Financial Supply Chain Management (FSCM) module, particularly in the context of credit management or related processes. The specific error message can vary based on the context in which it appears, but it generally indicates a problem with the credit limit or credit check process.
Cause:
- Credit Limit Exceeded: The customer has exceeded their credit limit, and the system is preventing further transactions.
- Credit Management Configuration: There may be issues with the configuration of credit management settings in the system.
- Master Data Issues: The customer master data may not be correctly set up, leading to discrepancies in credit checks.
- Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
Solution:
- Review Customer Credit Limit: Check the customer's credit limit in the system and determine if it needs to be adjusted. You can do this by navigating to the customer master data and reviewing the credit management settings.
- Adjust Credit Management Settings: If the configuration is incorrect, you may need to adjust the credit management settings in the SAP system. This may involve working with your SAP administrator or consultant.
- Clear Open Items: Ensure that any overdue invoices or open items are cleared or addressed. This may involve contacting the customer for payment or adjusting payment terms.
- Check Master Data: Verify that the customer master data is complete and accurate. Ensure that all relevant fields are filled out correctly, especially those related to credit management.
- Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for more detailed troubleshooting steps.
Related Information:
FD32
(Change Customer Credit Management) or FD33
(Display Customer Credit Management) to review and adjust credit limits.Always ensure that you have the necessary authorizations to make changes in the system and consult with relevant stakeholders before making adjustments to credit limits or customer data.
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