How To Fix FC086 - Only specify sales text for payment terms for customers

SAP Error Message - Details

• Message type: E = Error

• Message class: FC - FI configuration error messages

• Message number: 086

• Message text: Only specify sales text for payment terms for customers

What causes this issue?

You entered sales text for the terms of payment &V1&. However,
these payment terms are not set up for customer account type.

System Response

Error message

How to fix this error?

Enter a sales text only for terms of payment that are set up for
customer account type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FC086 - Only specify sales text for payment terms for customers ?

  The SAP error message FC086 ("Only specify sales text for payment terms for customers") typically occurs when there is an issue with the configuration of payment terms in the customer master data. This error indicates that the system is expecting a specific format or type of information related to sales text for payment terms, but it has been incorrectly specified or is missing.
  Cause:
  
  Incorrect Configuration: The payment terms may have been incorrectly configured in the system, leading to a mismatch with the expected data format.
  Missing Sales Text: The sales text for the payment terms may not have been defined or is incomplete.
  Data Entry Error: There may be a data entry error in the customer master record where the payment terms are specified.
  
  Solution:
  
  
  Check Payment Terms Configuration:
  
  Go to the configuration settings for payment terms in SAP (Transaction Code: OBB8).
  Ensure that the payment terms are correctly defined and that the sales text is appropriately set up.
  
  
  
  Review Customer Master Data:
  
  Use Transaction Code: XD02 (Change Customer) or FD02 (Change Customer - Financial) to review the customer master data.
  Check the payment terms field and ensure that it is populated correctly.
  
  
  
  Define Sales Text:
  
  If the sales text is missing, you can define it in the payment terms configuration.
  Navigate to the payment terms in the configuration and add the necessary sales text.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to payment terms and customer master data for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OBB8: Configuration for Payment Terms
  XD02/FD02: Change Customer Master Data
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to make changes to payment terms and customer master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting (FI) to further investigate the problem.