How To Fix FBZI428 - OFX code 10503: Invalid account number of the payment recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 428

• Message text: OFX code 10503: Invalid account number of the payment recipient

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 10503 (invalid payee account number).
Check the bank details of the payee.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI428 - OFX code 10503: Invalid account number of the payment recipient ?

  The SAP error message FBZI428 with OFX code 10503 indicates that there is an issue with the account number of the payment recipient in the context of electronic bank transfers or payment processing. This error typically arises when the account number provided does not conform to the expected format or is not recognized by the banking system.
  Cause:
  
  Invalid Account Number Format: The account number may not meet the required format specified by the bank or financial institution.
  Incorrect Account Number: The account number may be incorrect or mistyped.
  Bank-Specific Requirements: Different banks may have specific requirements for account numbers, such as length, character types, or additional identifiers.
  Inactive or Closed Account: The account number may belong to an account that is no longer active or has been closed.
  Missing Information: Required information such as bank code, branch code, or IBAN (International Bank Account Number) may be missing or incorrect.
  
  Solution:
  
  Verify Account Number: Check the account number for any typographical errors and ensure it is correct.
  Check Format: Ensure that the account number adheres to the format required by the bank. This may include checking the length and character types.
  Consult Bank Requirements: Review the specific requirements of the bank regarding account numbers and ensure compliance.
  Update Recipient Information: If the account is inactive or closed, update the recipient's payment information with a valid account number.
  Test with Different Accounts: If possible, try using a different account number to see if the issue persists.
  Contact Bank Support: If the issue continues, contact the bank's support team for assistance in resolving the account number issue.
  
  Related Information:
  
  SAP Configuration: Ensure that the SAP system is properly configured for electronic payments, including the correct settings for bank accounts and payment methods.
  Transaction Codes: Familiarize yourself with relevant SAP transaction codes such as FBZP (Payment Program Configuration) and FBZ1 (Create Payment Run) to manage payment settings.
  Documentation: Refer to SAP documentation or help resources for additional guidance on handling payment processing errors.
  
  By following these steps, you should be able to identify and resolve the issue related to the FBZI428 error message.