How To Fix FBZI236 - Error connecting to bank (incorrect user or password)

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 236

• Message text: Error connecting to bank (incorrect user or password)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI236 - Error connecting to bank (incorrect user or password) ?

  The SAP error message FBZI236 indicates that there is an issue with connecting to the bank due to incorrect user credentials (username or password). This error typically occurs when trying to execute a transaction that involves bank communication, such as payment processing or bank statement processing.
  Cause:
  
  Incorrect User Credentials: The username or password used to connect to the bank is incorrect.
  User Account Issues: The user account may be locked or inactive.
  Configuration Issues: The bank communication settings in SAP may not be configured correctly.
  Network Issues: There may be network connectivity issues preventing SAP from reaching the bank.
  Bank System Changes: The bank may have changed its authentication requirements or protocols.
  
  Solution:
  
  
  Verify Credentials:
  
  Check the username and password used for the bank connection. Ensure they are correct and up to date.
  If necessary, reset the password through the bank's online portal or contact the bank for assistance.
  
  
  
  Check User Account Status:
  
  Ensure that the user account is active and not locked. This may require contacting the bank's support team.
  
  
  
  Review Configuration Settings:
  
  Go to the SAP configuration settings for bank communication (transaction code OBPM1 for payment methods or OBPM2 for bank accounts).
  Verify that the bank details, including the user ID and password, are correctly entered.
  
  
  
  Test Connectivity:
  
  Check network connectivity to the bank's server. You can use tools like ping or traceroute to ensure that the SAP system can reach the bank's server.
  
  
  
  Consult Documentation:
  
  Review any documentation provided by the bank regarding connection settings, especially if there have been recent changes.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or the bank's technical support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBPM1: Payment Methods
  OBPM2: Bank Accounts
  FBZP: Payment Program Configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Bank Communication: Ensure that the communication method (e.g., EDI, XML) is correctly set up according to the bank's requirements.
  
  By following these steps, you should be able to identify and resolve the issue causing the FBZI236 error in SAP.