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Message type: E = Error
Message class: FBK_MANDATE - BCA: Mandate UI
Message number: 010
Message text: Currency &1 of limit amount does not match account currency &2
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FBK_MANDATE010
- Currency &1 of limit amount does not match account currency &2 ?The SAP error message FBK_MANDATE010 indicates a mismatch between the currency of a limit amount and the currency of the account in a financial transaction, particularly in the context of direct debits or mandates. This error typically arises when you are trying to process a payment or mandate that involves different currencies, which is not allowed in the system.
Cause:
- Currency Mismatch: The limit amount specified for a mandate is in a different currency than the currency of the bank account associated with that mandate.
- Configuration Issues: There may be incorrect settings in the configuration of the payment methods or mandates that do not align with the account settings.
- Data Entry Errors: Manual entry errors when setting up the mandate or account details can lead to this mismatch.
Solution:
Check Mandate Configuration:
- Go to the mandate configuration in SAP and verify the currency of the limit amount. Ensure it matches the currency of the bank account.
- If necessary, update the limit amount to the correct currency.
Verify Bank Account Settings:
- Check the bank account details in the system to confirm the currency assigned to the account.
- If the account currency is incorrect, update it to the correct currency.
Review Payment Method Configuration:
- Ensure that the payment method used for the transaction is configured correctly to handle the currencies involved.
- Adjust the payment method settings if needed.
Data Entry Review:
- Review the data entered for the mandate and the associated account to ensure there are no typographical errors or incorrect entries.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidelines on handling mandates and currency settings.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to resolve the FBK_MANDATE010 error and ensure that your transactions can be processed without currency-related issues.
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