How To Fix FBK_MANDATE002 - The sender IBAN is not found in the Business Partner Payment Transactions

SAP Error Message - Details

• Message type: E = Error

• Message class: FBK_MANDATE - BCA: Mandate UI

• Message number: 002

• Message text: The sender IBAN is not found in the Business Partner Payment Transactions

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FBK_MANDATE002 - The sender IBAN is not found in the Business Partner Payment Transactions ?

  The SAP error message FBK_MANDATE002 indicates that the sender's IBAN (International Bank Account Number) is not found in the Business Partner Payment Transactions. This error typically arises in the context of electronic bank transfers or payment processing within the SAP system, particularly when dealing with SEPA (Single Euro Payments Area) transactions.
  Cause:
  
  Missing IBAN: The IBAN for the sender is not maintained in the Business Partner master data.
  Incorrect Configuration: The Business Partner may not be properly configured to include payment transaction details.
  Data Inconsistency: There may be inconsistencies or errors in the data entry for the Business Partner or the payment transaction.
  Inactive Business Partner: The Business Partner might be inactive or not properly linked to the payment transaction.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the Business Partner master data in SAP.
  Ensure that the IBAN is correctly entered in the payment transaction details for the relevant Business Partner.
  If the IBAN is missing, add it and save the changes.
  
  
  
  Verify Payment Transaction Configuration:
  
  Ensure that the payment transaction settings are correctly configured for the Business Partner.
  Check if the payment method used is compatible with the IBAN provided.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the Business Partner data.
  Ensure that the Business Partner is active and properly linked to the payment transaction.
  
  
  
  Test Payment Process:
  
  After making the necessary changes, test the payment process again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing Business Partner data and payment transactions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage Business Partner data and F110 for payment processing.
  SEPA Compliance: Ensure that your system is compliant with SEPA regulations if you are processing Euro payments.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional solutions related to this error message.
  
  By following these steps, you should be able to resolve the FBK_MANDATE002 error and ensure that the sender's IBAN is correctly recognized in the payment transactions.