How To Fix FBICRC_MAIN008 - Failed to send mail

SAP Error Message - Details

• Message type: E = Error

• Message class: FBICRC_MAIN - ICR: Main Message Class

• Message number: 008

• Message text: Failed to send mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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• What is the cause and solution for SAP error message FBICRC_MAIN008 - Failed to send mail ?

  The SAP error message FBICRC_MAIN008: Failed to send mail typically occurs in the context of the SAP system when there is an issue with the email functionality, particularly when trying to send emails related to financial documents or reports. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This can include incorrect server addresses, ports, or authentication settings.
  
  
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted, leading to a failure in sending the email.
  
  
  Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  
  
  Mail Server Down: The external mail server may be down or experiencing issues, preventing emails from being sent.
  
  
  SAP Background Job Issues: If the email is being sent as part of a background job, there may be issues with the job itself.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT (SAPconnect) and verify the SMTP settings.
  Ensure that the SMTP server address, port, and authentication details are correct.
  
  
  
  Validate Email Addresses:
  
  Check the email addresses being used in the transaction or report to ensure they are valid and correctly formatted.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the SMTP server.
  
  
  
  Check Mail Server Status:
  
  Verify that the external mail server is operational. You may need to contact your IT department or the mail server administrator.
  
  
  
  Review Background Jobs:
  
  If the email is part of a background job, check the job logs in transaction SM37 for any errors or issues.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect settings
  SU53: Authorization check
  SM37: Job monitoring
  SOST: Outbound emails monitoring
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to email sending issues, as there may be specific fixes or recommendations based on your SAP version.
  
  
  Logs: Check the application logs (transaction SLG1) for any additional error messages that may provide more context about the failure.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FBICRC_MAIN008 error message in SAP. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.