How To Fix FB_ICRC127 - Company &1: No email address maintained for contact &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FB_ICRC - Messages for package FB_ICRC

• Message number: 127

• Message text: Company &1: No email address maintained for contact &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB_ICRC127 - Company &1: No email address maintained for contact &2 ?

  The SAP error message FB_ICRC127 indicates that there is no email address maintained for a specific contact in the company specified. This error typically arises in scenarios where an email communication is required, such as sending invoices, notifications, or other correspondence, but the system cannot find a valid email address for the designated contact person.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the contact person (identified by &2) does not have an email address recorded in the system for the specified company (identified by &1).
  Incorrect Contact Assignment: The contact person may not be correctly assigned to the company or may not exist in the system.
  Data Maintenance Issues: There may be issues with data maintenance, such as incomplete or incorrect entries in the master data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contact Master Data:
  
  Navigate to the contact person’s master data in SAP.
  Ensure that the email address is correctly maintained for the contact person in question.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, enter the correct email address for the contact person.
  Save the changes.
  
  
  
  Verify Company Assignment:
  
  Ensure that the contact person is correctly assigned to the relevant company code.
  Check if the contact is linked to the correct business partner or vendor/customer record.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks to ensure that there are no other issues with the master data.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to view and edit contact information.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to maintain contact information or XD02/XD03 for customer data, depending on your specific setup.
  Documentation: Refer to SAP documentation or help files for more detailed instructions on maintaining business partner data and contact information.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that all necessary contact information is correctly maintained, you can prevent this error from occurring in the future.