How To Fix FB844 - 'Check alternative head office' parameter is not observed

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 844

• Message text: 'Check alternative head office' parameter is not observed

What causes this issue?

You have not selected any of the parameters 'Individual customers' or
'Head office' and 'Branches'.

System Response

Selecting the parameter 'Check alternative head office' is not taken
note of since only one-time account customers were requested.

How to fix this error?

Select at least one of the parameters 'Individual customers' or 'Head
office' and 'Branches'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB844 - 'Check alternative head office' parameter is not observed ?

  The SAP error message FB844, which states "Check alternative head office parameter is not observed," typically occurs in the context of financial transactions, particularly when dealing with intercompany transactions or when posting to a head office account. This error indicates that the system is unable to find or validate the alternative head office parameter that is required for the transaction.
  Cause:
  
  Missing Configuration: The alternative head office parameter may not be configured correctly in the system. This could be due to missing entries in the configuration settings for intercompany transactions or head office accounts.
  Incorrect Master Data: The master data for the company codes or accounts involved in the transaction may not be set up correctly, leading to the system not recognizing the alternative head office.
  Transaction Type: The type of transaction being processed may not be compatible with the current configuration of the head office parameters.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary configuration or master data.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings in SAP (Transaction SPRO) and navigate to the relevant section for intercompany transactions or head office settings. Ensure that the alternative head office parameter is correctly defined.
  Verify that the necessary settings for the company codes involved are in place.
  
  
  
  Review Master Data:
  
  Check the master data for the company codes and accounts involved in the transaction. Ensure that the alternative head office is correctly assigned and that all necessary fields are filled out.
  
  
  
  Transaction Review:
  
  Review the transaction type being processed. Ensure that it is appropriate for the configuration you have set up. If necessary, consult with your finance team to confirm the correct transaction type.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the head office parameters and related configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the FB844 error message and the alternative head office parameter.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger Account Document Entry), FB01 (Post Document), and others that may be related to the financial postings.
  SAP Notes: Check for any SAP Notes related to the FB844 error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FB844 error and implement the necessary solutions to resolve it.