How To Fix FB731 - Memo data record with check number & was not extracted

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 731

• Message text: Memo data record with check number & was not extracted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB731 - Memo data record with check number & was not extracted ?

  The SAP error message FB731 indicates that a memo data record with a specific check number was not extracted. This error typically occurs during the process of posting or processing financial transactions, particularly when dealing with bank statements or payment processing.
  Cause:
  
  Missing Data: The memo data record may not exist in the system for the specified check number.
  Incorrect Configuration: There may be issues with the configuration of the bank statement processing or payment processing settings.
  Data Extraction Issues: The extraction process may have encountered an error, preventing the memo data from being retrieved.
  Authorization Issues: The user may not have the necessary permissions to access the memo data.
  System Errors: There could be underlying system errors or inconsistencies in the database.
  
  Solution:
  
  Check Data Existence: Verify if the memo data record for the specified check number exists in the system. You can do this by checking the relevant tables (e.g., BKPF, BSEG) or using transaction codes like FB03 to view document details.
  Review Configuration: Ensure that the configuration for bank statement processing and payment processing is correctly set up. This includes checking the settings in transaction codes like OBPM1 (for payment methods) and OBAC (for bank statement processing).
  Re-extract Data: If the memo data was not extracted due to a temporary issue, try re-extracting the data. This may involve re-running the relevant transaction or program.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the memo data. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to FB731 for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation on bank statement processing and payment processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the FB731 error and implement a solution to resolve it.