How To Fix FB728 - No balance item exists; file has not been imported

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 728

• Message text: No balance item exists; file has not been imported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB728 - No balance item exists; file has not been imported ?

  The SAP error message FB728 ("No balance item exists; file has not been imported") typically occurs during the process of importing a file for financial transactions, such as bank statements or other financial data. This error indicates that the system could not find any balance items to process from the imported file.
  Causes:
  
  File Format Issues: The file being imported may not be in the correct format or structure expected by SAP.
  Empty or Incorrect Data: The file may be empty or contain incorrect data that does not match the expected criteria for balance items.
  Configuration Issues: The settings in the SAP system for processing the file may not be correctly configured.
  Missing Mapping: The mapping between the file fields and SAP fields may not be set up correctly, leading to the system not recognizing the data.
  Transaction Type: The transaction type in the file may not correspond to any valid transaction types in SAP.
  
  Solutions:
  
  Check File Format: Ensure that the file being imported is in the correct format (e.g., CSV, XML) and adheres to the specifications required by SAP.
  Validate Data: Open the file and check for any missing or incorrect data. Ensure that all required fields are populated and that the data is valid.
  Review Configuration: Check the configuration settings in SAP related to the import process. This includes verifying the settings for the bank statement or the specific import function being used.
  Mapping Verification: Ensure that the mapping of fields in the import file to the corresponding fields in SAP is correctly set up. This may involve checking the import program or configuration settings.
  Test with Sample Data: If possible, test the import process with a smaller sample file that is known to work, to isolate whether the issue is with the specific file or the import process itself.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the import process and any known issues related to the FB728 error.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FF67 (for manual bank statement processing) or FF.5 (for electronic bank statement processing) to troubleshoot the import process.
  SAP Notes: Check SAP Notes for any updates or patches related to the import functionality or the specific error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and requirements.
  
  By following these steps, you should be able to identify the cause of the FB728 error and implement a solution to successfully import your financial data.