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Message type: E = Error
Message class: FB - Batch Programs
Message number: 574
Message text: Customer & not created; no output
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FB574
- Customer & not created; no output ?The SAP error message FB574 ("Customer & not created; no output") typically occurs when there is an issue with the creation of a customer master record in the SAP system, particularly when trying to generate output (like a customer confirmation or notification) after the creation process. Here are some potential causes, solutions, and related information for this error:
Causes:
- Missing Output Determination: The system may not have the necessary output determination settings configured for the customer creation process.
- Incomplete Customer Data: Required fields in the customer master record may be missing or incorrectly filled out, preventing the creation of the customer.
- Output Type Not Defined: The output type for customer creation may not be defined in the system.
- Authorization Issues: The user may not have the necessary authorizations to create a customer or generate output.
- Configuration Issues: There may be issues in the configuration settings related to customer master data or output management.
Solutions:
Check Output Determination:
- Go to the output determination settings in the relevant configuration (e.g., SPRO) and ensure that the output type for customer creation is defined and correctly configured.
- Ensure that the output condition records are maintained.
Verify Customer Data:
- Review the customer data being entered to ensure that all required fields are filled out correctly.
- Check for any validation rules that may be preventing the creation of the customer.
Define Output Type:
- If the output type is not defined, you may need to create it in the output configuration settings.
- Use transaction code NACE to check and maintain output types for the relevant application area.
Check Authorizations:
- Ensure that the user has the necessary authorizations to create customer records and generate outputs.
- Review the user roles and profiles to confirm that they include the required permissions.
Review Configuration Settings:
- Check the configuration settings related to customer master data and output management to ensure they are set up correctly.
- Consult with your SAP Basis or configuration team if necessary.
Related Information:
Transaction Codes:
FD01
to create a customer master record.NACE
to maintain output types.SE11
to check the data dictionary for customer-related tables.SAP Notes:
Documentation:
If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in customer master data management.
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