How To Fix FB557 - No entry for document & & & in the failed payments table

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 557

• Message text: No entry for document & & & in the failed payments table

What causes this issue?

No entry for the document &V1& &V2& &V3& could be found in the
table for the failed payment transactions. An attempt was made to
find an entry with the company code, the document number but without
fiscal year.

System Response

No output of the correspondence request

How to fix this error?

Please check the data in the table for failed payments or the
correspondence request. If you cannot find an error, please contact
your system supervisor.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB557 - No entry for document & & & in the failed payments table ?

  The SAP error message FB557, which states "No entry for document & & & in the failed payments table," typically occurs when there is an issue with processing a payment document in the SAP system. This error indicates that the system cannot find the specified document in the failed payments table, which is used to track payment failures.
  Causes:
  
  Document Not Created: The payment document may not have been created successfully, leading to its absence in the failed payments table.
  Incorrect Document Number: The document number being referenced may be incorrect or may not exist in the system.
  Data Deletion: The entry for the document may have been deleted or purged from the failed payments table.
  System Configuration Issues: There may be configuration issues in the payment processing settings that prevent the document from being recorded properly.
  Authorization Issues: The user may not have the necessary authorizations to view or process the document.
  
  Solutions:
  
  Verify Document Number: Check the document number you are trying to process to ensure it is correct and exists in the system.
  Check Payment Document Creation: Ensure that the payment document was created successfully. You can do this by checking the relevant transaction logs or using transaction codes like FB03 to view the document.
  Review Failed Payments Table: Use transaction code SE16 or SE16N to access the failed payments table (usually table name is FZPAYMENT) and check if the document is listed there.
  Reprocess Payment: If the document is not found, you may need to reprocess the payment or create a new payment document.
  Check Configuration: Review the configuration settings related to payment processing in the SAP system to ensure everything is set up correctly.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any underlying system issues or logs that may provide more insight into the problem.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the payment documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for FB557 in the SAP Support Portal.
  Documentation: Review SAP documentation related to payment processing and error handling for additional context and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP support for further assistance.