How To Fix FB365 - Reply address ID & does not exist for company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 365

• Message text: Reply address ID & does not exist for company code &

What causes this issue?

You want to print forms on which the reply address is issued as
standard. You selected the address ID &V1& for reply addresses. A reply
address was not stored for this address ID in company code &V2&.
Therefore, the program attempted to access the reply address without
ID. This address was also not created.
Reply address:
Company code &V2&
ID &V1&

System Response

Termination of processing.

How to fix this error?

You should check which reply addresses exist by means of the lists of
transactions for creating reply addresses for balance confirmations.
You can create missing addresses or select existing addresses. If this
does not solve your problem, contact your system consultant.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB365 - Reply address ID & does not exist for company code & ?

  The SAP error message FB365, which states "Reply address ID & does not exist for company code &," typically occurs when there is an issue with the configuration of the communication settings in the SAP system, particularly related to the electronic communication settings for a specific company code.
  Cause:
  
  
  Missing or Incorrect Configuration: The error usually indicates that the system is unable to find a valid reply address ID for the specified company code. This could be due to:
  
  The reply address ID not being created or configured in the system.
  The reply address ID being incorrectly assigned to the company code.
  The company code not being properly set up in the communication settings.
  
  
  
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to the system not recognizing the reply address ID.
  
  
  Solution:
  To resolve the FB365 error, you can follow these steps:
  
  
  Check Reply Address Configuration:
  
  Go to the transaction code OBY6 (or navigate through the menu: SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Reply Address).
  Verify if the reply address ID exists for the specified company code. If it does not exist, you will need to create it.
  
  
  
  Create or Update Reply Address:
  
  If the reply address ID is missing, create a new entry for the reply address ID and ensure it is correctly linked to the relevant company code.
  If the reply address ID exists but is not linked to the correct company code, update the configuration accordingly.
  
  
  
  Check Master Data:
  
  Ensure that the master data for the company code is correctly set up and that there are no inconsistencies.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to the SAP documentation or consult with your SAP Basis or functional consultant for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6 for configuration and FB03 for viewing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  By following these steps, you should be able to resolve the FB365 error and ensure that the reply address ID is correctly configured for the specified company code.