How To Fix FB357 - Read error for company code data & of customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 357

• Message text: Read error for company code data & of customer &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB357 - Read error for company code data & of customer & ?

  The SAP error message FB357, which states "Read error for company code data & of customer &," typically indicates that there is an issue with accessing the company code data for a specific customer in the SAP system. This error can arise due to various reasons, including data inconsistencies, missing entries, or configuration issues.
  Causes:
  
  Missing Company Code Data: The customer master record may not have been created for the specified company code.
  Data Inconsistency: There may be inconsistencies in the database that prevent the system from retrieving the necessary data.
  Authorization Issues: The user may not have the necessary permissions to access the company code data for the customer.
  Technical Issues: There could be underlying technical issues, such as database corruption or problems with the SAP application server.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) and verify if the customer exists for the specified company code.
  If the customer does not exist, you may need to create the customer master record for that company code using transaction code XD01 or FD01.
  
  
  
  Verify Data Consistency:
  
  Use transaction code SE11 to check the database table for customer master data (e.g., KNA1 for general data, KNB1 for company code data).
  Run consistency checks or use transaction code SARA to check for any inconsistencies in the data.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access customer data for the specified company code. This can be checked in transaction code SU53 after the error occurs.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check the SAP system logs (transaction code SM21) for any related error messages.
  Consult with your SAP Basis team to investigate any potential database issues or server problems.
  
  
  
  Recreate the Customer Record:
  
  If the customer record is corrupted or incomplete, consider deleting and recreating the customer master data for the affected company code.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 / FD03: Display Customer
  XD01 / FD01: Create Customer
  SE11: Data Dictionary
  SU53: Authorization Check
  SM21: System Log
  SARA: Archive Management
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult SAP documentation for further assistance.