How To Fix FB356 - Read error for general data of customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 356

• Message text: Read error for general data of customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB356 - Read error for general data of customer & ?

  The SAP error message FB356, which states "Read error for general data of customer &," typically indicates that there is an issue with accessing the general data of a customer in the SAP system. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the database.
  Causes:
  
  Missing Customer Master Data: The customer master record may not exist or may have been deleted.
  Data Inconsistencies: There may be inconsistencies in the database that prevent the system from retrieving the customer data.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  Incorrect Configuration: Configuration settings related to customer data may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check if the customer exists.
  If the customer does not exist, you may need to create it using XD01 or FD01.
  
  
  
  Verify Data Consistency:
  
  Run transaction SE11 to check the database table for customer data (e.g., KNA1 for general data).
  Use transaction SE38 to run reports that check for inconsistencies in customer data.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access customer data. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Database Check:
  
  If you suspect database issues, consult your database administrator to check for any errors or inconsistencies in the database.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to customer master data in transaction SPRO to ensure everything is set up correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  FD03 - Display Customer (Company Code)
  SE11 - Data Dictionary
  SE38 - Execute Report
  SU53 - Authorization Check
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant logs.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the FB356 error message in SAP.