How To Fix FB312 - Call up report using customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 312

• Message text: Call up report using customizing

What causes this issue?

You wanted to start the report SAPF130E directly. However, you can only
use this report if you call it up in customizing when maintaining
addresses for balance confirmations.

System Response

Termination of processing.

How to fix this error?

Use customizing to display addresses for balance confirmations.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB312 - Call up report using customizing ?

  The SAP error message FB312 ("Call up report using customizing") typically occurs when there is an issue with the configuration or customization settings related to the financial reporting or document posting processes in SAP. This error can arise in various scenarios, such as during the execution of financial reports, document postings, or when trying to access certain functionalities in the Financial Accounting (FI) module.
  Cause:
  
  Missing Customizing Settings: The error may indicate that certain customizing settings required for the report or transaction are not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to execute the report or access the required customizing settings.
  Incorrect Configuration: There may be incorrect or incomplete configuration in the financial accounting settings, such as document types, posting keys, or account determination.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the SPRO transaction (SAP Reference IMG) and verify the relevant customizing settings for the financial reports or transactions you are trying to execute.
  Ensure that all necessary configurations are in place, such as document types, posting keys, and account determination.
  
  
  
  Review Authorizations: 
  
  Check the user’s authorization profile to ensure they have the necessary permissions to execute the report or access the customizing settings.
  You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the specific report or transaction to identify any additional configuration steps that may be required.
  
  
  
  Check for Transport Issues: 
  
  If the issue arose after a transport, verify that all necessary customizing settings were included in the transport request and that they were successfully imported into the target system.
  
  
  
  Debugging: 
  
  If you have access to debugging tools, you can analyze the program or report that is generating the error to identify the specific point of failure.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (Enter G/L Account Document), FB60 (Enter Incoming Invoice), and SPRO (Customizing).
  SAP Notes: Search for SAP Notes related to FB312 in the SAP Support Portal for any known issues or patches.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the FB312 error in your SAP system.