How To Fix FB268 - Dunn.key & correspondence lang. & dunn.key text lang. &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 268

• Message text: Dunn.key & correspondence lang. & dunn.key text lang. &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB268 - Dunn.key & correspondence lang. & dunn.key text lang. & ?

  The SAP error message FB268 typically relates to issues with dunning keys and correspondence language settings in the dunning process. This error can occur when there is a mismatch or misconfiguration in the dunning key settings or the language settings for the dunning notices.
  Cause:
  
  Dunning Key Configuration: The dunning key may not be properly configured in the system. This includes settings related to the dunning procedure, dunning levels, and the associated texts.
  Language Settings: The correspondence language for the dunning notices may not be set correctly, or the system may not have the necessary texts in the specified language.
  Missing Texts: The dunning key may not have corresponding text entries in the specified language, leading to the error when trying to generate dunning notices.
  
  Solution:
  
  
  Check Dunning Key Configuration:
  
  Go to the transaction code OB77 (Dunning Key) and verify the configuration of the dunning key being used. Ensure that all necessary fields are filled out correctly.
  Ensure that the dunning key is assigned to the correct dunning procedure.
  
  
  
  Verify Language Settings:
  
  Check the language settings in the customer master data (transaction code XD02 or FD02) to ensure that the correspondence language is set correctly.
  Ensure that the dunning key texts are available in the specified language. You can check this in the transaction code OB77 by selecting the dunning key and reviewing the text entries.
  
  
  
  Maintain Dunning Texts:
  
  If the texts are missing, you can maintain them using transaction code OB77. Select the dunning key and add the necessary texts in the required language.
  Ensure that the texts are complete for all dunning levels that you intend to use.
  
  
  
  Testing:
  
  After making the necessary changes, test the dunning process again to see if the error persists. You can do this by running the dunning program (transaction code F150) and checking if the dunning notices are generated without errors.
  
  
  
  Related Information:
  
  Dunning Procedure: Understand how dunning procedures work in SAP and how they are configured. This includes the sequence of dunning levels and the associated dunning keys.
  Customer Master Data: Familiarize yourself with the customer master data settings, especially the financial and correspondence details.
  SAP Documentation: Refer to SAP Help documentation for detailed information on dunning processes and configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.