How To Fix FB267 - Text is missing for dunning key &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 267

• Message text: Text is missing for dunning key &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB267 - Text is missing for dunning key & ?

  The SAP error message FB267, which states "Text is missing for dunning key &," typically occurs when there is a missing or incomplete text description for a dunning key in the system. Dunning keys are used in accounts receivable to manage the dunning process, which involves sending reminders to customers for overdue payments.
  Cause:
  
  Missing Text Entry: The dunning key has been defined in the system, but the associated text description has not been entered or is incomplete.
  Configuration Issues: The dunning key may not be properly configured in the dunning procedure settings.
  Data Migration Issues: If data has been migrated from another system, some entries may not have been transferred correctly, leading to missing texts.
  
  Solution:
  
  
  Check Dunning Key Configuration:
  
  Go to the transaction code OBD2 (Dunning Key) in SAP.
  Look for the dunning key that is causing the error.
  Ensure that the text description is filled in correctly. If it is missing, enter the appropriate text.
  
  
  
  Maintain Dunning Texts:
  
  Use transaction code OBD3 to maintain dunning texts.
  Select the relevant dunning key and ensure that the text is properly defined.
  
  
  
  Review Dunning Procedure:
  
  Check the dunning procedure associated with the dunning key to ensure that it is set up correctly.
  Use transaction code OBD4 to review and adjust the dunning procedure settings if necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the dunning process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct text to enter, consult your organization's documentation or reach out to a colleague who is familiar with the dunning process.
  
  
  
  Related Information:
  
  Dunning Process: Understand how the dunning process works in SAP, including the different dunning levels and how they are configured.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to dunning keys and texts in the system.
  
  By following these steps, you should be able to resolve the FB267 error and ensure that your dunning process functions smoothly.