How To Fix FAVORITES021 - Folder '&1' not found for user

SAP Error Message - Details

• Message type: E = Error

• Message class: FAVORITES -

• Message number: 021

• Message text: Folder '&1' not found for user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAVORITES021 - Folder '&1' not found for user ?

  The SAP error message FAVORITES021 indicates that the system cannot find a specific folder for the user in the favorites section. This typically occurs when a user tries to access a folder that has been deleted, renamed, or is otherwise unavailable in their favorites.
  Cause:
  
  Folder Deletion: The folder may have been deleted by another user or through a system cleanup process.
  Folder Renaming: The folder might have been renamed, and the reference to the old name is still being used.
  User Profile Issues: There could be issues with the user profile or settings that prevent access to the folder.
  Authorization Issues: The user may not have the necessary permissions to access the folder.
  System Migration or Upgrade: If the system has been migrated or upgraded, some favorites or folders may not have been transferred correctly.
  
  Solution:
  
  Check Folder Existence: Verify if the folder still exists in the favorites. If it has been deleted or renamed, you may need to recreate it or update the reference.
  Recreate the Folder: If the folder is missing, you can create a new folder with the same name and add the necessary favorites back into it.
  Check User Authorizations: Ensure that the user has the appropriate authorizations to access the folder. This may involve checking roles and permissions in the user profile.
  Reset User Settings: If the issue persists, consider resetting the user’s favorites or profile settings. This can sometimes resolve inconsistencies.
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis or IT support team for further investigation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to favorites and user profiles.
  User Documentation: Refer to SAP user documentation for guidance on managing favorites and folders.
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance) to check user settings and authorizations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.