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How To Fix FAVORITES020 - *****021 - 039: User favorites checks **************************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAVORITES -

  • Message number: 020

  • Message text: *****021 - 039: User favorites checks **************************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FAVORITES020 - *****021 - 039: User favorites checks ************************** ?

    The SAP error message "FAVORITES020 *****021 - 039: User favorites checks" typically relates to issues with user favorites in the SAP GUI. This error can occur when there are problems with the user's favorites list, such as missing entries, invalid links, or issues with the user's profile.

    Causes:

    1. Invalid Favorites: The favorites may point to transactions or reports that no longer exist or are not accessible to the user.
    2. Profile Issues: The user's profile may be corrupted or not properly configured, leading to issues with accessing favorites.
    3. Authorization Problems: The user may not have the necessary authorizations to access certain transactions or reports linked in their favorites.
    4. System Configuration Changes: Changes in the system configuration or updates may have affected the links in the favorites.

    Solutions:

    1. Check Favorites: Review the favorites list for any invalid entries. Remove or update any favorites that point to non-existent transactions or reports.
    2. Reset User Profile: If the user profile is suspected to be corrupted, consider resetting it or re-creating the favorites.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access the transactions or reports linked in their favorites. This may require coordination with the security team.
    4. Recreate Favorites: If the issue persists, consider deleting the current favorites and recreating them from scratch.
    5. SAP Notes: Check for any relevant SAP Notes that may address known issues with favorites or provide patches or updates.

    Related Information:

    • Transaction Codes: You can use transaction codes like SU01 (User Maintenance) to check user authorizations and profiles.
    • SAP GUI Settings: Sometimes, issues can arise from the SAP GUI settings. Ensure that the GUI is updated to the latest version.
    • User Documentation: Refer to SAP documentation or user manuals for guidance on managing favorites effectively.

    If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis or support team for further investigation.

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