How To Fix FARR_RAI596 - Two or more right of return records are returned by BRFplus for item &.

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_RAI - Revenue Accounting Item

• Message number: 596

• Message text: Two or more right of return records are returned by BRFplus for item &.

What causes this issue?

Two or more right of return records exist for the same performance
obligation name. Only one record can be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Verify records returned in result data object <NP>ET_DEFERRAL_BRF</>
with BRFplus function <NP>FC_PROCESS_DEFERRAL</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_RAI596 - Two or more right of return records are returned by BRFplus for item &. ?

  The SAP error message FARR_RAI596 indicates that there are multiple "right of return" records returned by BRFplus (Business Rule Framework plus) for a specific item in a financial transaction. This situation typically arises in the context of managing returns and refunds in SAP, particularly in the area of accounts receivable and returns processing.
  Cause:
  The error occurs when the system attempts to process a return or refund for an item, but BRFplus identifies more than one applicable "right of return" record for that item. This can happen due to:
  
  Multiple Return Policies: There may be multiple return policies defined in the system that apply to the same item, leading to ambiguity in which policy should be applied.
  Configuration Issues: Incorrect or overlapping configurations in BRFplus rules that govern return policies.
  Data Duplication: Duplicate entries in the database for return rights, which can occur due to data migration issues or manual entry errors.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review BRFplus Rules: Check the BRFplus rules that are set up for the item in question. Ensure that there are no conflicting or overlapping rules that could lead to multiple return records being returned.
  
  
  Check Return Policies: Review the return policies defined in the system. Ensure that there is a clear and unique policy for the item that can be applied without ambiguity.
  
  
  Data Cleanup: If there are duplicate records in the database, identify and clean up these duplicates. This may involve deleting or merging records to ensure that only one valid return policy exists for each item.
  
  
  Testing: After making changes, test the return process again to ensure that the error does not recur. You may want to use a test environment to validate the changes before applying them to the production system.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to BRFplus and return processing for any specific guidelines or best practices that may apply to your situation.
  
  
  Seek Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or tools to diagnose and resolve the issue.
  
  
  Related Information:
  
  BRFplus Documentation: Familiarize yourself with the BRFplus framework and how it handles business rules related to returns.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Transaction Codes: Use transaction codes like BRF+ to access the BRFplus application and review the rules and configurations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to prevent it from occurring in the future.