How To Fix FARR_MSG_CUSTOM021 - For contract &1 no unique refund asset account can be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_MSG_CUSTOM - Customizable Messages for Revenue Accounting

• Message number: 021

• Message text: For contract &1 no unique refund asset account can be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_MSG_CUSTOM021 - For contract &1 no unique refund asset account can be determined ?

  The SAP error message FARR_MSG_CUSTOM021 indicates that the system is unable to determine a unique refund asset account for a specific contract. This typically occurs in the context of Asset Accounting (FI-AA) when processing refunds related to contracts.
  Cause:
  The error can arise due to several reasons:
  
  Multiple Asset Accounts: There may be multiple asset accounts defined for the contract, and the system cannot determine which one to use for the refund.
  Configuration Issues: The configuration settings for asset accounting or the specific contract may not be set up correctly, leading to ambiguity in account determination.
  Missing Master Data: The necessary master data for the asset accounts may be incomplete or missing.
  Contract Settings: The contract itself may not have the required settings or attributes defined to facilitate the determination of a unique asset account.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Configuration:
  
  Review the contract settings in the system to ensure that all necessary fields are filled out correctly.
  Ensure that the contract is linked to the correct asset accounts.
  
  
  
  Review Asset Account Configuration:
  
  Go to the configuration settings for Asset Accounting (transaction code SPRO) and check the settings for account determination.
  Ensure that the account determination logic is correctly set up to handle refunds.
  
  
  
  Check for Multiple Accounts:
  
  Use transaction codes like AS03 (Display Asset) to check if there are multiple asset accounts associated with the contract.
  If multiple accounts exist, determine which one should be used for refunds and adjust the configuration accordingly.
  
  
  
  Master Data Review:
  
  Ensure that all relevant master data for the asset accounts is complete and correctly maintained.
  Check if the asset master records are correctly assigned to the contract.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  AS01/AS02: Create/Change Asset
  SPRO: Customizing settings
  
  
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in Asset Accounting for further assistance.